Direct-booking campaigns
Reduce OTA dependency with targeted email and SMS campaigns delivering personalized offers directly to your existing guests.
EmailSMSWeb push
Tourism & HospitalityThe perfect guest journey.
The perfect guest journey.
Right from the start.
Guide your guests automatically from first inspiration to loyal repeat visitor, on a sovereign infrastructure that is hosted entirely in the EU.
Guest Journey AutomationLive
1
Inspiration & booking inquiry
Personalized welcome email with offers
Email · Web push2
Pre-check-in (3 days before)
Travel info, upsell offers, digital check-in
SMS · Messenger3
Stay
In-stay surveys, local tips, services
In-app · SMS4
Post-stay & loyalty
Review request, loyalty program, rebooking
Email · Web push+38%
More direct bookings
87%
Repeat-guest return rate
4.2×
Higher ROI vs. OTAs
EU
Hosting & data storage
Use cases
What Cause.Buzz does for your property.
From booking confirmation to rebooking campaign, fully automated, fully under your control.
Pre- & post-stay automation
Automated welcome, upsell and feedback sequences. Every guest gets the right message at the right time, with no manual effort.
MessengerEmailSMS
Loyalty program
Build your own guest database with segmentation by stay history, preferences and booking behavior, with no dependency on OTA data.
EmailIn-app
Seasonal & last-minute offers
Targeted occupancy management through automatic campaigns when capacity is free, sent directly to segmented guest lists without OTA commission.
SMSWeb pushEmail
Review management
Automated post-stay review requests at the optimal moment. Strengthen your online reputation systematically and at scale.
EmailSMS
MICE & group inquiries
Professional communication flows for conference and group inquiries, from first request to follow-up, automated and GDPR-compliant.
EmailMessenger
Data sovereignty
Your guest data belongs to you.
No more dependency on Booking.com, Expedia and others. Cause.Buzz lets you build your own, growing guest database, entirely on EU infrastructure, entirely under your control.
- No data loss when switching channelsAll guest contacts stay in your system, even if you cancel OTA contracts.
- GDPR-compliant consent managementOpt-in, opt-out and preference management fully documented and auditable.
- PMS integrationSeamless connection to common property management systems.
Guest data overviewEU hosting ✓
12.4k
Total guests
94%
Opt-in rate
Booking source
Direct
68%
Booking.com
22%
Expedia
10%
Customer voice
“Our direct booking rate has risen by 38% since we introduced Cause.Buzz. The automated guest journey flows work exactly as we imagined, and our guest data is finally stored securely on EU servers.”
K
Mr. Kirchner
GM, hotel in the Salzburg region
+38%
Direct bookings
−22%
OTA commission
91%
Repeat-guest open rate
4 wks
To go-live
Ready to revolutionize your guest journey?
Talk to our hotel expert and get a demo tailored to your property.